Selected Work
Examples of accessibility strategy, developer guidance, and system diagnostics from my portfolio.
What I do
I help organizations understand why systems that look good on paper often fail real humans.
Most accessibility problems are not just about disability. They reveal deeper issues inside organizations: tools people cannot use, workflows that break under pressure, hiring systems that screen out capable people, and customer experiences that quietly drive people away.
Accessibility is often where those problems show up first.
Because people who navigate the world differently encounter barriers earlier and more clearly, accessibility becomes a powerful diagnostic lens for understanding where systems stop working.
Through consulting, training, and speaking, I help leaders identify those failure points and make practical improvements that people can actually use.
When systems work for people who operate differently, they tend to work better for everyone.
What I help organizations solve
- Internal tools employees do not use
- Customer experiences that create friction
- Accessibility barriers that expose deeper system failures
- Hiring systems that screen out capable people
- Workflows that collapse under real-world pressure